Privacy Policy

Information We Collect

We collect information you voluntarily provide through our contact, calculator, resource-download, and chatbot experiences, including your name, email address, company name, hiring needs, and message content. We use Google Analytics 4 to measure visits, page views, referral sources, and interactions such as CTA clicks and lead submissions. Our first-party sl_attr cookie lasts 90 days and records your first landing page, referrer, UTM campaign parameters, and advertising click IDs when present. We include these details with inquiries to identify their source. We derive country from the request IP or Cloudflare's country header; the IP address is not stored in our lead records. The chatbot stores submitted messages, an optional email address, page context, and a conversation summary when you choose to share your email.

Microsoft Clarity provides session recordings and interaction analytics, with form inputs and chat content masked. For visitors in the EEA, UK, and Switzerland, optional analytics storage is denied by default and Clarity loads only after acceptance. Accept or reject using the banner, or change your choice through Cookie preferences; we remember it for six months. Forms, booking, and notifications work regardless of this choice.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide our nearshore staffing services, communicate with you about potential opportunities, and improve our website and service offerings. We may also use your information to send you relevant updates about our services, which you can opt out of at any time.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential. These providers include Google Analytics and Microsoft Clarity for site measurement, Calendly for scheduling, and hosting, database, notification, and AI infrastructure used to operate forms and the chatbot. We may also disclose your information when required by law or to protect our rights.

Data Retention

We retain inquiry and lead information for as long as reasonably necessary to respond, manage a prospective or active business relationship, maintain records, and meet legal obligations. Analytics data is retained according to our Google Analytics settings. You may request deletion of personal information using the contact details below, subject to legal and operational recordkeeping requirements.

Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure server infrastructure, and limited access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate data, or request deletion of your data. To exercise any of these rights, please contact us at the email address below. We will respond to your request within 30 days.

Contact

If you have questions about this privacy policy or your personal data, please contact us at support@stafflatin.com.